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New Multi Agency Referral Form (MARF)

From Monday 4th November 2024 all enquiries/referrals to MASH will be made using the new Multi Agency Referral Form (MARF)

The previous online referral form has been updated to reflect changes to the MASH processes and procedures.

You can now make enquiries to the Multi Agency Support Hub using the Multi Agency Referral Form (MARF) below.

 Multi Agency Referral Form (MARF) [246kb]

The MARF will be screened in the MASH and those referrals meeting Level 1 or 2 of the threshold will be triaged to the Family Support Services via the early Help Co-ordinator & Team Around the Family Adviser. Those children where the threshold is not clear from the initial screening, or the concerns are at Level 3 or 4, will be triaged to the Duty Response Team.

The Duty Response Social Worker will undertake additional tasks which could include further agency checks, social work visits, strategy meetings and Child Protection Investigations, dependent on the level of risk and need. 

The MASH Manager or Deputy Manager will review the Duty Response Social Worker's recommendations and where appropriate the child/ren will be discussed at the weekly allocations meeting with consideration for transfer to the Child in Need Team (Level 3) or Children's Safeguarding Team (Level 4) for further assessment.

The MASH can still be contacted by phone by calling 01482 223182 (office hours) or 222222 outside of office hours.

If you believe a child or young person is at immediate risk you should call 999 immediately.